Shipping Information

We offer fast, reliable shipping options to get your order to you quickly and safely.

Shipping Options

Shipping Method	Delivery Time	Cost	Tracking
Standard Shipping	5-7 business days	$5.99 (Free over $100)	Yes
Express Shipping	2-3 business days	$12.99	Yes
Overnight Shipping	1 business day	$24.99	Yes
International	7-21 business days	Varies by location	Yes

Free Shipping

🚚 Free Standard Shipping

Enjoy free standard shipping on all orders over $100. No promo code needed - the discount is automatically applied at checkout.

Applies to standard shipping within the continental US
Orders must total $100 or more before taxes
Excludes oversized items and special delivery requirements
Cannot be combined with other shipping promotions

Processing Time

All orders are processed within 1-2 business days. Orders placed after 2 PM EST will be processed the next business day.

In-Stock Items

Ships within 1-2 business days

Pre-Order Items

Ships on or before the estimated date

Custom Items

Processing time varies (3-10 business days)

Bulk Orders

International Shipping

We ship to over 100 countries worldwide. International shipping rates and delivery times vary by destination.

Important Notes:

Customs duties and taxes are the responsibility of the recipient
Delivery times may be extended due to customs processing
Some products may be restricted in certain countries
International orders cannot be expedited

💡 International Customers

For the most accurate shipping costs and delivery estimates, add items to your cart and enter your shipping address at checkout.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package using:

Your account dashboard on our website
The tracking link in your shipping confirmation email
Directly on the carrier's website
Our mobile app (coming soon)

Tracking Information Includes:

• Current package location
• Estimated delivery date
• Delivery status updates

• Carrier information
• Delivery attempt notifications
• Proof of delivery

Delivery Information

Delivery Requirements:

Someone must be available to sign for packages over $500
Packages may be left at your door for standard deliveries
Apartment deliveries require access to the building
PO Box deliveries are available for small items only

Delivery Issues:

If you experience any delivery issues, please contact us within 48 hours:

• Package marked as delivered but not received
• Damaged package upon delivery
• Incorrect delivery address
• Multiple delivery attempts failed

Special Shipping Services

White Glove Delivery

Available for large or fragile items

• Scheduled delivery appointment
• Professional handling and setup
• Packaging removal
• Additional fees apply

Hold for Pickup

Have packages held at carrier facility

• Available at FedEx and UPS locations
• Hold for up to 7 days
• Photo ID required for pickup
• Free service

Shipping Restrictions

Please note the following shipping restrictions:

Restricted Areas

• PO Boxes (for large items only)
• Military APO/FPO addresses (contact us first)
• Remote or rural areas (additional fees may apply)
• Certain international destinations

Product Restrictions

• Lithium batteries (international shipping restrictions)
• Oversized items (additional handling fees)
• Hazardous materials (cannot ship)
• Items over 150 lbs (special arrangements required)

Contact Shipping Support

Need help with shipping questions or issues?

Shipping Department

Email: shipping@store.com

Phone: 1-800-SHIP-NOW

Hours: Mon-Fri 8AM-6PM EST

Common Questions

• Order status and tracking
• Shipping address changes
• Delivery scheduling
• International shipping quotes